The representative did not put what I asked for,I specifically said full coverage and she put everything else except for one thing which is Collision the most important thing and buy New York state law it is mandatory that cover should be on the car regardless if I like it or not
Here's your problem, and it is entirely on you.
If you requested insurance coverage using the telephone, an insurer would issue a binder to serve as PROOF of coverage BEFORE the policy is formally issued.
You would have been required by the dealer to produce the binder (or proof of current automobile insurance coverage IF you were initiating coverage with GEICO).
If you were a new subscriber to GEICO for purposes of the lease, the dealer would need to see that binder.
You MIGHT have a cause of action against the dealer, if the dealer accepted PROOF of insurance that lacked collision coverage. If the aforementioned scenario occurred, you can discuss that circumstance with a couple local attorneys.
You can help me help you by telling me if you were insured by a different company when you initiated the lease on the vehicle in question, or if you had no automobile insurance when you began the lease process, which would require GEICO to issue a BINDER, which you in turn would need to show to the dealer.
Recording the conversation, if you believed it necessary, could have been done by YOU.
NY is a one party state insofar as recording conversation, as you were a one of those parties, you could have recorded the call.
