- Jurisdiction
- Michigan
Hi,
I'm writing on behalf of my daughter.
She ordered some expensive (several grand) in solar panels and such. She THOUGHT the company, (which for now I will leave out.) was based in the US. THOUGHT it was a good company. Only when her items didn't show up did she dig into this company and found out they have an F on the BBB.
Well... fast forward, she actually GOT her refund, then when they tried to deliver she refused the shipment. Told the company she was already refunded.
This company wrote to her, (I saw the email) telling her to just keep her refund but please accept this delivery, suppose to come tomorrow.
My suggestion to her was just go ahead and take this shipment, she has tons of room in several out buildings, to just keep this thing in it's original packaging for a time, and go do a happy dance.
That if this company suddenly decides to either charge her or what ever, she could just say come pick it up.
So a few questions on this.
1. Is there any statute of limitations on how long she would have to keep this thing unopened before she could just go ahead and open it without worrying this company would then charge her? (She will be looking for items elsewhere.) OR does she even need to do this? Did she really get free stuff just because it came very late?
OR
2. She is afraid this company is actually in China, and/or this is some type of fraud. WHY would they not want several thousands of dollars of goods returned? Yea shipping is probably costly but surely not as much as the loss of said goods. Something is wrong here.
Any thoughts from people who might know about this sort of thing?
I'm writing on behalf of my daughter.
She ordered some expensive (several grand) in solar panels and such. She THOUGHT the company, (which for now I will leave out.) was based in the US. THOUGHT it was a good company. Only when her items didn't show up did she dig into this company and found out they have an F on the BBB.
Well... fast forward, she actually GOT her refund, then when they tried to deliver she refused the shipment. Told the company she was already refunded.
This company wrote to her, (I saw the email) telling her to just keep her refund but please accept this delivery, suppose to come tomorrow.
My suggestion to her was just go ahead and take this shipment, she has tons of room in several out buildings, to just keep this thing in it's original packaging for a time, and go do a happy dance.
That if this company suddenly decides to either charge her or what ever, she could just say come pick it up.
So a few questions on this.
1. Is there any statute of limitations on how long she would have to keep this thing unopened before she could just go ahead and open it without worrying this company would then charge her? (She will be looking for items elsewhere.) OR does she even need to do this? Did she really get free stuff just because it came very late?
OR
2. She is afraid this company is actually in China, and/or this is some type of fraud. WHY would they not want several thousands of dollars of goods returned? Yea shipping is probably costly but surely not as much as the loss of said goods. Something is wrong here.
Any thoughts from people who might know about this sort of thing?