Moved into my rental three days ago. The lease is already signed, but I didn't the unit prior to signing the contract because the apartment complex was built in the last few years, has great reviews online, the facilities are nice, and it's located in a nice part of town. Upon walking into the apartment, the stench of animal urine hit me. It was mixed with the strong scent of cleaning supplies, but it was clear that a pet had urinated in more than a few places. Stupid me, I know I should've had a walk through.
The unit was not deep cleaned as I was informed it would be. At first I tried to make the best of it--I mopped the kitchen floors (the water in the bucket came out a muggy dirty color), and rented a rug doctor in the hopes of getting the smell out. It helped to where I no longer got dizzy or had headaches, but the odor is still present. I followed my nose, and found patches of dried urine on the floor--they gave off a horrendous odor.
Ideally, I would like the carpet changed, because everything else seems to be on point. And If that's not possible, I'd like to move. What are my rights, and how can I convince the complex to replace the carpet?
I emailed pictures to the leasing agent and requested that the carpet be shampooed again. Although the smell is not as pungent as it was before, after two nights of sleeping here, my nose has been getting stuffy, and there are still patches of animal urine that were not fully removed. Please help!
The unit was not deep cleaned as I was informed it would be. At first I tried to make the best of it--I mopped the kitchen floors (the water in the bucket came out a muggy dirty color), and rented a rug doctor in the hopes of getting the smell out. It helped to where I no longer got dizzy or had headaches, but the odor is still present. I followed my nose, and found patches of dried urine on the floor--they gave off a horrendous odor.
Ideally, I would like the carpet changed, because everything else seems to be on point. And If that's not possible, I'd like to move. What are my rights, and how can I convince the complex to replace the carpet?
I emailed pictures to the leasing agent and requested that the carpet be shampooed again. Although the smell is not as pungent as it was before, after two nights of sleeping here, my nose has been getting stuffy, and there are still patches of animal urine that were not fully removed. Please help!
