Claim on Townhome with no HOA

[TXTownhome]

Jurisdiction

Texas

My insurance company stopped payment on the check for my recent claim and now are saying they cannot approve said claim until I provide them with a copy of HOA Bi-laws as that is their policy. The fact that there is no HOA associated with my townhome doesn't matter to them and I am still being asked to provide this information. This is the same insurance company I have used since purchasing my townhome in 2007 and had a previous claim with in 2011, without issue. My question is how do I prove there is no HOA?

 

[army judge]

. My question is how do I prove there is no HOA?

Have you looked at your deed?

Have you reviewed your other purchase documents?

The information should be found on the documents you possess.

 

[TXTownhome]

Thank you for your speedy response! I browsed through my purchase paperwork and found that it does list No HOA on the property description page. I have forwarded a copy to my adjuster and awaiting response.

Thanks again! Common sense alluded me in my irritation with the situation.

 

[adjusterjack]

The request for the bylaws may have been out of line, but I'll defer my comments until you come back with the result after submitting your purchase documents.