Tabbycat2006
New Member
- Jurisdiction
- New Jersey
I received a phone call about a trial pair of hearing aids. This was an unsolicited phone call, but my husband has very bad hearing so I decided to try this out. It was a particular gentleman that I spoke with on the phone a few different times about the hearing aids, including immediately after the hearing aids came in the mail. When I realized my husband wasn't going to wear them (he's been very ill for almost a year), I called this gentleman who convinced me to have my husband keep trying them out. My husband wore the hearing aids about 3 times. I want to return them, but they say it's past the time they will accept them for return. This is the problem, I can't afford them (my husband and I both get social security disability) we are on a fixed income (it's also low income). I never heard back from the original gentleman I spoke with several times, he's the one who had told me not to worry since the hearing aids were returnable at any time.
I have been quite ill for the last year, and my husband is very ill also. We are both on SSDI for mental illness. This situation is causing me undue stress over the money and also the way the person spoke with me on the phone is causing me stress. I have the original box from when the hearing aids and I want to send them back to be done with it. The person on the phone today told me that I can return the hearing aids (they won't send me a prepaid label, I have to pay for the return shipment) but that I will still have to pay for them. Is this legal? Can they charge me for an item that I've returned to them?
I have been quite ill for the last year, and my husband is very ill also. We are both on SSDI for mental illness. This situation is causing me undue stress over the money and also the way the person spoke with me on the phone is causing me stress. I have the original box from when the hearing aids and I want to send them back to be done with it. The person on the phone today told me that I can return the hearing aids (they won't send me a prepaid label, I have to pay for the return shipment) but that I will still have to pay for them. Is this legal? Can they charge me for an item that I've returned to them?