A gentleman contacted me to purchase a vehicle I had for sale on Auto Trader. He made an initial payment via Paypal of $500.00 for me to hold the vehicle for him until he could get to me to pay the balance in cash. (Keep in mind, he was coming to finialize a sale, not "look" at a vehicle....the intent to purchase was there and I have a ton of email documentation to demonstrate that as well as email documentation to show it was him who sent the initial payment od $500.00) Long story short, he got cold feet and backed out of the deal, wanted his $$ back, I was not happy and refused a refund. (I was stupidly advertising the truck as sold to potential buyers.) He filed a claim with Paypal and was denied, so he went to his bank and claimed to money was taken from his account fraudulently. Now the bank pulled money from my Paypal account and has left me with a megative balance I need to resolve.
Questions:
Is he allowed to claim "unathorized withdrawl" when it is so easily shown he was the one making the withdrawl not me?
Since the withdrawls went from his bank account to his Paypal account then to my Paypal account....how do I get caught up in the idea that I somehow took money unauthorized from his bank account?
Am I even allowed to retain the initial payment in a situation like this? (He was definitly coming to "pay the balance owed", in his own words, he just got cold feet. I have documentation to show all his initial claims of "Item Different Than Advertised" are false and it was just a case of cold feet.
Thank you for your time and input. I am a little unsure of what to do next.
Machelle
Questions:
Is he allowed to claim "unathorized withdrawl" when it is so easily shown he was the one making the withdrawl not me?
Since the withdrawls went from his bank account to his Paypal account then to my Paypal account....how do I get caught up in the idea that I somehow took money unauthorized from his bank account?
Am I even allowed to retain the initial payment in a situation like this? (He was definitly coming to "pay the balance owed", in his own words, he just got cold feet. I have documentation to show all his initial claims of "Item Different Than Advertised" are false and it was just a case of cold feet.
Thank you for your time and input. I am a little unsure of what to do next.
Machelle