Metro Atlanta, Ga. USA
A district manager of Waffle House embarrassed and humiliated me during lunch time, in the public area of the restaurant, in front of all of the patrons & employees present at the time, by accusing my husband & me of using the "N-word" & making "Racial Slurs" in the Waffle House. This discussion lasted at least 15 minutes or more, with everyone watching and listening.
My husband & I are regular patrons of Waffle House & we went to our local Waffle House on 8-10-08 (Sun. evening). We drank diet coke, visited with a couple of regular patrons there, read the newspaper and worked a sudoku puzzle. The following Wed. I went to the same WH for lunch. I had just finished my lunch when a new district manager came and sat down a couple of seats from me.
I was shocked beyond words when she began her conversation with me by saying that she had received complaints about my husband & me making racial slurs & using the "N-word" while in the WH on Sunday evening. She also said she had been told that we had pointed at her & said that she was going to run that restaurant into the ground. She wasn't in the WH on Sunday evening while we there, so my husband nor I could have pointed at her for any reason, to make any kind of remark, especially a derogatory remark. I told her that we did not even know her, so we had no reason to do that, in addition to that, I had never seen her before.
The things we were accused of doing, never happened. When I asked who had made the accusations, she refused tell me, but she did tell me that her employees had made the statements. She said she had written statements ("which all said the very same thing") saying that we had done the things we were being accused of, but she refused to allow me to read or to see them.
The district manager gave me her boss's first name (no last name) & phone number. I called him from my cell phone, there in the WH, but got no answer. I left a voice mail and it took him about 5 days to return my call. He told me that my husband & I are "Banned from that WH" & if we return there we will be told to leave, if we don't leave, the police will be called to remove us from the premises, & "he hopes it won't come to that". He did say, however, that we are welcome to visit any other WH if we wish, but we can't visit this particular one.
I am happy to conform to "our bannishment from the WH", even though it's unjust and not founded on fact, but I object whole heartedly to being humiliated and embarrassed in such a manner by WH management. The district manager should have taken me to her office or somewhere private to make her accusations, she should not have done it in the public area of the restaurant!
My husband has lived in this community all of his life & I have lived here since childhood. We do not judge people by their race or color, nor do we make snide remarks about someone because of their race or color or looks.
Do we have any recourse or can any action be taken against Waffle House and/or the people involved in this incident?
Thanks for your opinion,
Cturner
A district manager of Waffle House embarrassed and humiliated me during lunch time, in the public area of the restaurant, in front of all of the patrons & employees present at the time, by accusing my husband & me of using the "N-word" & making "Racial Slurs" in the Waffle House. This discussion lasted at least 15 minutes or more, with everyone watching and listening.
My husband & I are regular patrons of Waffle House & we went to our local Waffle House on 8-10-08 (Sun. evening). We drank diet coke, visited with a couple of regular patrons there, read the newspaper and worked a sudoku puzzle. The following Wed. I went to the same WH for lunch. I had just finished my lunch when a new district manager came and sat down a couple of seats from me.
I was shocked beyond words when she began her conversation with me by saying that she had received complaints about my husband & me making racial slurs & using the "N-word" while in the WH on Sunday evening. She also said she had been told that we had pointed at her & said that she was going to run that restaurant into the ground. She wasn't in the WH on Sunday evening while we there, so my husband nor I could have pointed at her for any reason, to make any kind of remark, especially a derogatory remark. I told her that we did not even know her, so we had no reason to do that, in addition to that, I had never seen her before.
The things we were accused of doing, never happened. When I asked who had made the accusations, she refused tell me, but she did tell me that her employees had made the statements. She said she had written statements ("which all said the very same thing") saying that we had done the things we were being accused of, but she refused to allow me to read or to see them.
The district manager gave me her boss's first name (no last name) & phone number. I called him from my cell phone, there in the WH, but got no answer. I left a voice mail and it took him about 5 days to return my call. He told me that my husband & I are "Banned from that WH" & if we return there we will be told to leave, if we don't leave, the police will be called to remove us from the premises, & "he hopes it won't come to that". He did say, however, that we are welcome to visit any other WH if we wish, but we can't visit this particular one.
I am happy to conform to "our bannishment from the WH", even though it's unjust and not founded on fact, but I object whole heartedly to being humiliated and embarrassed in such a manner by WH management. The district manager should have taken me to her office or somewhere private to make her accusations, she should not have done it in the public area of the restaurant!
My husband has lived in this community all of his life & I have lived here since childhood. We do not judge people by their race or color, nor do we make snide remarks about someone because of their race or color or looks.
Do we have any recourse or can any action be taken against Waffle House and/or the people involved in this incident?
Thanks for your opinion,
Cturner
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