SCARED_and_SICK
New Member
My husband had lower back surgery (L2,L3) in June 2009 and recovered very well. We where at a car wash and he went in to the office and fell very hard. The very young man said he was sorry to my husband (he was very nice--at first) and said the floor is usually dry. My husband had extreme difficulty getting up and his legs went numb. We inquired about filling out an accident form to be on the safe side and the kid called his boss who came in and told us they don't fill out accident forms, they fall all the time and told my husband to take some tylenol and he would be alright. We insisted on filling out a form and they still refused. He then called the manager and told the other two employee's to "just shut up". When he got there (he came from home) we told him we wanted to fill out a form for the fall he told us that they don't fill out forms-It was our responsibility for the fall if he needed medical attention go to the hospital. They where not responsible for his fall. We then called the police who told us it was a civil matter because the car wash was privately owned. There where no "Wet floor signs posted inside the office" The only signs I saw afterwards was Outside by the vacuum cleaners. These 3 men where about as rude and mean as it gets-Refused to give us there names, and would not give us our reciept back. There was a camera in the office hopefully recording the event. My husband went to the ER had x-rays done. The Dr. at the time said he badly bruised his back-but the x-ray was not a true answer, only that nothing was broken he could tell it was a very bad fall and if he was still hurting or numb to come back or call his spine Dr.. Well his pain and numbness have only gotten worse he can hardly walk and has an appt. for his spine Dr. tommorrow. What if any is our recourse. This is a fairly large and nice car wash. Possibly a chain. My husband is REALLY HONESTLY HURTING. And these employee's attitude and extreme rudeness was astounding. (You'll be alright you just fell,-We fall all the time where not babies we just take tylenol-If we hurt ourselves where just *#*! out of luck) and so on. Thank you for time