- Jurisdiction
- Tennessee
Hello everyone...I don't know if this is the right place for this but here is the situation:
I started getting a random message saying something like "oil engine off, check owner's manual" on my 2012 VW Eos 2.0TSI dashboard. After some online research, it seemed to be a broken sensor. I took it into a nearby auto repair shop where they confirmed that it was a sensor (cost ~$300, labor included). They ordered the part and told me I'd be able to come pick my car up the next day. However, they called me the morning I was supposed to pick up my car and told me that my timing belt had slipped and I needed to take it to the VW because he believed there was a warranty on timing belts by VW and Audi. I said I would come get it and take to VW. They called me again 5 minutes later stating that my car wasn't even running now and they'd have to tow it to VW because he said I could have the cost covered. At VW, they told me they could cover the cost of the timing belt, but not any other damages, other than up to 20% of a brand new engine (~12k). After weeks of going back and forth about pricing and debating what to do, the local auto shop has given me an invoice of about $5,500. Should I pay for this? Am I being screwed? I realize that there has been issues with timing belts before with cars like mine, but I drove my car into the shop without any problems other than the sensor (that they confirmed). Any and all suggestions appreciated!
I started getting a random message saying something like "oil engine off, check owner's manual" on my 2012 VW Eos 2.0TSI dashboard. After some online research, it seemed to be a broken sensor. I took it into a nearby auto repair shop where they confirmed that it was a sensor (cost ~$300, labor included). They ordered the part and told me I'd be able to come pick my car up the next day. However, they called me the morning I was supposed to pick up my car and told me that my timing belt had slipped and I needed to take it to the VW because he believed there was a warranty on timing belts by VW and Audi. I said I would come get it and take to VW. They called me again 5 minutes later stating that my car wasn't even running now and they'd have to tow it to VW because he said I could have the cost covered. At VW, they told me they could cover the cost of the timing belt, but not any other damages, other than up to 20% of a brand new engine (~12k). After weeks of going back and forth about pricing and debating what to do, the local auto shop has given me an invoice of about $5,500. Should I pay for this? Am I being screwed? I realize that there has been issues with timing belts before with cars like mine, but I drove my car into the shop without any problems other than the sensor (that they confirmed). Any and all suggestions appreciated!
