On April 18, 2011 our apartment unit was involved in a fire that was started by maintence crews. It is now May 3, 2011, a little over two weeks since the fire and we are still not aloud into our apartment or to get any of our belonging. They are not reimbursing rent for the days we were displaced or replacing any of our damages. This includes vet bills because our 6 month golden retriever was in the apartment at the time of the fire and got pneumonia from the smoke inhilation. I am very frusterated with the fact they are not letting us get anything out, including my school books that I need for finals this week. They can never answer my questions or give us an exact time of when we will be able to get our stuff. I just want our stuff. What should I do?