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Thanks for your reply, PJ Weber, but this is the office we are having problems with in the first place. They have been less than helpful and that is the reason why we are seeking legal advice.

This is a question for anyone who has experience working with the NY state Education Department. I am trying to help someone with all the necessary qualifications, experience and a mental health counseling license in another state to obtain a license in New York. The difficulty seems to be of...