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He cancelled her cable, not her. Time Warner set up a whole new account in his name. At no point did they ever verify that he had the right to set up service at the residence. They just discontinued her account and set up a totally different account. He did not even have identification that...

Here is the background. My brother moved in with my mother several years ago in Wilmington, NC. He cancelled her cable and set up cable, telephone and internet (a bundle package) in his name at her address. The cable company never questioned his right to set up the account. He moved out of...

Time Warner Cable is threatening to disconnect my mother's cable because of a bill that was in someone else's name. She had nothing to do with that contract but TW is saying that since she stayed in the house part of the time that she is responsible for the other person's defaulted account. Is...