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That's pretty much how I feel. As the bank is not responsible for understanding her individual circumstances, it is her fault. SHe should have allowed someone to handle the matter on her behalf much sooner, which would have avoided many of the problems.

I am stepping in to this matter to assist a relative who has some functional limitations on her ability to manage some daily living activities because of a condition brought about by a near fatal overdose in a hospital. Money from the malpractice settlement was used for the down payment on the...