Our car was a total loss. We received a letter from Wells Fargo that our account had been paid in full. We followed up with the insurance company at that time and they let us know that they received the title. Now, a couple weeks later, we have been notified (via an overdue payment notice) that...
We had total loss on a car. The insurance did not cover the entire remaining balance. We continued to pay on the loan every month while waiting for the GAP insurance to pay. When we called to make payment over the phone this month the bank notified us that the account had been closed. We...