Thank you Army Judge and others for your responses.
As I suspected, it looks like I should have hired a professional from the start. The POA in question is of the online variety. It has been approved by other, smaller institutions, but B of A has been TERRIBLE with nearly every interaction that...
I am trying to put a Power Of Attorney in place so that I can manage my elderly fathers' finances. On January 14th I submitted my documents to the bank in a face-to-face meeting at one of their branches. My father received a letter from them on the 11th that they couldn't accept the POA without...