Thanks Zigner for your response. That is kind of the position we are finding ourselves in. I have filed a complaint with the Indiana Department of Insurance so am going to see how that plays out before checking into attorney fees. Thanks!
I have talked with the Pru customer service reps and case managers several times about this and asked them the same question you pose. By their own admission the only documentation they requested and received from the step-children was the statement of living children where they listed...
I understand there is nothing in it for me. I am just trying to help out my nephews. They asked for the birth certificates of the 2 living living children but did not ask the step-children for theirs.
My sister-in-law passed away and she named "all living children" as her beneficiary. She had 2 living children. Her husband passed away and she remarried. As a result of the second marriage she gained 2 step-children. Upon her passing the 2 step-children listed themselves as children on the...