Won't remove debt

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chameleon4242

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I recently settled a debt that was on my credit report. I owed a sum on an old credit card and it went to collections. I called and they offered me a settlement, which I agreed on and paid them over the phone. A few days later I received a letter in the mail stating the debt was considered closed. The next time I checked my credit report, the debt still remained, minus the amount we agreed to settle for. They just subtracted the amount from the total balance. I disputed it and they told the credit agencies it was legit. I even sent in a copy of the release letter and the debt still remains. How can I fight this? I have the release letter saying the debt is satisfied but am being met with nothing but resistance by the credit agencies.
 
Anyone? I'm not trying to get them to clear it from my credit, just trying to get them to honor their own letter of release.
 
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