Webinar security and verbiage

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MilesP

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My company hosts online educational programs in the form of Webinars. Before I began my employment, the standard practice was to encourage participants to register for the "live" program, so as to ask questions of the presenter, etc. However, after the program was complete, it was physically burned to a CD-ROM and marketed online as a product to be ordered and mailed to the customer.

To keep up with the times, we have ditched the physical CD and switched instead to a third-party hosted, audio/video recording for purchase after the program is concluded.

What verbiage is recommended to ensure the security of our product? The content is presenter-driven but our company owns the rights to all materials once we host it. We want to ensure that no customer takes the link to the recording we sell them and then sell it in turn to others for profit.

Additionally, the link to the recording of the program expires at a set date. We do not want to be held responsible for the user not taking care to download the file from the third-party host before expiration of the link and, therefore, the file.
 
There is no way something like this can be discussed adequately in a forum. There are many variables such as the rights a user obtains - viewing, downloading, streaming, etc. How long? Can they transfer the right? This is all fact based and there is no "one words fit all" that are standard. Some are common and you see them at many sites but it may not fit your situation. You can state what you want in plain English and that is just as enforceable as "legalese" but a lawyer usually can help you with making sure what you say means what you think it does and also cover the areas you didn't realize. Good attorneys are usually those who have dealt with a situation several times before and know how to address the common issues that usually arise later. We can help you with a case review or feel free to hire your own legal specialist - I don't think there is another way unless you want to risk doing it yourself.
 
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