Back in late 2009 I was looking for a used car and finally found 1 at an Acura dealership in NJ. Before negiotating the contract they showed me the CarFax which showed that the car was in an accident and had been repaired by an authorized Acura shop. The car is an Acura. The car was not certified because I chose not to since it had low miles. They told me since the work was done by an authorized shop they could but I didn't want to pay the additional $3-$4k.
During our inspection of the car we noticed the door was not properly closing. It closed but it had a little hiccup. So during the negotiations we had the sale associate add a note in the contract that the contract was contingent upon the repair of the door. He then signed it. We have a copy.
When we picked up the car the door was fixed. After a couple of weeks the door starting showing signs of not properly closing so I brought it back to the same dealership. They fixed it and I went on my way. A couple weeks later the same thing. So I went back and they fixed it. After about the 4th-5th time I talked to the service mgr and showed him the contract. They took the car to the body shop to have fixed. A couple weeks later it happens again. I esculate it to the GM and Corporate Acura and they take it to another body shop and they couldn't fix the issue.
In the past 2 1/2 yrs they have tried to fix the car about 10 times and 4 times it has gone to a different body shop. I have all the service records. Since we had it in the contract that the contract was contigent on the door being fixed isn't the dealership in breach of contract?
I talked to a lawyer and he said they are but dealing with arbitration (which he believe it would go that route) would be hit or miss. I just want to get my money back since they couldn't fix it and I have given them more than enough tries. Do I have a case? Has something like this happened in the past and the consumer won?
During our inspection of the car we noticed the door was not properly closing. It closed but it had a little hiccup. So during the negotiations we had the sale associate add a note in the contract that the contract was contingent upon the repair of the door. He then signed it. We have a copy.
When we picked up the car the door was fixed. After a couple of weeks the door starting showing signs of not properly closing so I brought it back to the same dealership. They fixed it and I went on my way. A couple weeks later the same thing. So I went back and they fixed it. After about the 4th-5th time I talked to the service mgr and showed him the contract. They took the car to the body shop to have fixed. A couple weeks later it happens again. I esculate it to the GM and Corporate Acura and they take it to another body shop and they couldn't fix the issue.
In the past 2 1/2 yrs they have tried to fix the car about 10 times and 4 times it has gone to a different body shop. I have all the service records. Since we had it in the contract that the contract was contigent on the door being fixed isn't the dealership in breach of contract?
I talked to a lawyer and he said they are but dealing with arbitration (which he believe it would go that route) would be hit or miss. I just want to get my money back since they couldn't fix it and I have given them more than enough tries. Do I have a case? Has something like this happened in the past and the consumer won?
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