BeachBall73
New Member
- Jurisdiction
- Connecticut
I purchased yard materials that were not delivered on time so I cancelled the order. I received credit on my charge card for the materials. Two days later the materials showed up in my driveway but I can't use them. After 4 calls to customer service and speaking once directly to the store manager (they're local), the 3 dates they were supposed to remove the materials have all come and gone. The items are still sitting in my driveway, going on 3 weeks. How long do I wait until I can have the materials removed on my own without having repercussions from the company? The right thing to do is to have the company take back the materials but I'm getting tired of lack of communication and action from the company. What can I do if the company fails to take action? Thank you.