Undelivered Service - Refund by credit card

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shanti

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Hi there,
I need some advice:
- Bought a package of service from a vendor in June 2007, which included website set-up.
- Initiated the set-up in Dec 2007.
- Have been communicating with the vendor since then to have it set-up.
- It is well over 2 months... nothing is done.
- When I asked for refund, at this point nobody answers the calls or responds.
- What steps do I need to take to get money back?
Thanks and regards,
Shanti
 
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