I have contacted my landlord of 2 yrs. about springtail (insects) flying through the screens of the kitchen bay window. These insects are living under the moulding of the wind-out Anderson window, as it is not secure. Mrs. Landlord said I could not have them exterminated until Mr. Landlord examined them and I was not allowed to secure the moulding. Mr. Landlord examined the window and told me he would have Mrs. Landlord call me by evening with arrangements. She did not call me, and they went on vacation, and I am stuck with this insect infestation problem. Please understand this is not a low rent area, these are considered to be among the best condos in the Boardman, Ohio area. What can I do in addition to witholding the rental payment and writing her a letter of my intention??