abdel khalaily
New Member
- Jurisdiction
- New York
Hello , progressive have denied me car repairs coverage and medical treatment covarage. I was in a car accident in brooklyn NY on March 3rd 2021 it happened when some one cut me off and i swerved to avoid that car and in the process I hit a tree on the sidewalk. After the accident a claim rep called me and he realy sounded friendly a very sweet ,he painted a beautiful picture of the whole thing. He told me he wants me to be and feel well and wants to get my car fixed and get me driving driving again. He was telling jokes trying to connet with. My first thought was what a nice guy he is. He told me " I'll call you tomorrow I'll need to ask you few routine questions and we'll start working on your claim".
He called the next day and told me that our conversation going to be recorded. When the questions started I felt unease ,he didnt sound friendly and nice and I found myself on the defense and to be honest felt trapped with my own answers he started using them against me. By the end of the coversation I was accused of trying to fraud the insuranse company.
He claimed that I live and work in Brooklyn NY while paying PA premium rate. They demanded a list of document to prove otherwise.
I provided them with prove of PA residency from mortagage payment for my PA house , utilities (electric ,water and credit card bill). I provided him with details about a business that I own and run in Brooklyn such as lease and bills.He told me public record shows that you live in Brooklyn. He asked Ezpass logs for Nov and Dec 2020 showing me leaving and entering NY , asked for community gate logs ( My house is in a gated community you enter with special electronic card assigned to each residence in good standing).
He aske for my son's name and phone number when I told him that my son lives in my old brooklyn house. He asked for my mother in law name and phone number when I told him that my spouse and I where visiting her that day. He aske for bank statement showing purchases in and around my community in PA eventhough I told him I pay the bills and my spouse do groceries.
At this point I don't know where to go from here ,I provided him with everything except bank statements because I think its an over reach by an insurance company. I need an advise on what to do and if there is a lawyer who is willing to take the case.
He called the next day and told me that our conversation going to be recorded. When the questions started I felt unease ,he didnt sound friendly and nice and I found myself on the defense and to be honest felt trapped with my own answers he started using them against me. By the end of the coversation I was accused of trying to fraud the insuranse company.
He claimed that I live and work in Brooklyn NY while paying PA premium rate. They demanded a list of document to prove otherwise.
I provided them with prove of PA residency from mortagage payment for my PA house , utilities (electric ,water and credit card bill). I provided him with details about a business that I own and run in Brooklyn such as lease and bills.He told me public record shows that you live in Brooklyn. He asked Ezpass logs for Nov and Dec 2020 showing me leaving and entering NY , asked for community gate logs ( My house is in a gated community you enter with special electronic card assigned to each residence in good standing).
He aske for my son's name and phone number when I told him that my son lives in my old brooklyn house. He asked for my mother in law name and phone number when I told him that my spouse and I where visiting her that day. He aske for bank statement showing purchases in and around my community in PA eventhough I told him I pay the bills and my spouse do groceries.
At this point I don't know where to go from here ,I provided him with everything except bank statements because I think its an over reach by an insurance company. I need an advise on what to do and if there is a lawyer who is willing to take the case.
