- Jurisdiction
- New Jersey
Don't want to get too much into details, but I'm asked to provided bank statements of a bank account I closed many years ago. I'm in NJ (one party consent state).
I called the bank and gave the account number but they told me no account was found. I gave them my Social Security Number and they found me (confirmed my name) but said they didn't find any bank accounts. I asked them to email me this info but they said they aren't in that position to email statements/declarations. I asked if I could record them saying they don't have the bank records and she/he (called few times) said they have to disconnect the call and they don't consent (typical rule for most companies).
-Bank is mostly in AZ (also one party consent state) and that area so I'm not near them to go into a branch. Call center seems like it's in AZ (the ones that answered when I asked what state they he/she is in), one said CO (also one party consent state)
-Bank doesn't communicate in emails.
-You can send them a secure message if you login online - but I don't have an login or an active account bank account to register with
-It's a small issue so I don't want to hire an attorney to contact the bank's legal team for a statement etc.
Judge will ask me why I didn't provide the statements and I plan on recording the calls and the bank saying the accounts are not found so there are no statements. Is this OK?
I called the bank and gave the account number but they told me no account was found. I gave them my Social Security Number and they found me (confirmed my name) but said they didn't find any bank accounts. I asked them to email me this info but they said they aren't in that position to email statements/declarations. I asked if I could record them saying they don't have the bank records and she/he (called few times) said they have to disconnect the call and they don't consent (typical rule for most companies).
-Bank is mostly in AZ (also one party consent state) and that area so I'm not near them to go into a branch. Call center seems like it's in AZ (the ones that answered when I asked what state they he/she is in), one said CO (also one party consent state)
-Bank doesn't communicate in emails.
-You can send them a secure message if you login online - but I don't have an login or an active account bank account to register with
-It's a small issue so I don't want to hire an attorney to contact the bank's legal team for a statement etc.
Judge will ask me why I didn't provide the statements and I plan on recording the calls and the bank saying the accounts are not found so there are no statements. Is this OK?