Obtaining probable cause hearing transcripts

My girlfriend is involved in a municipal case which will be going to trial soon. She had filed harassment charges against her downstairs neighbors and they, in turn, filed against her. In truth she has done absolutely nothing to them but they seem to know the system pretty well. The judge found probable cause for both sides and then recommended mediation. She refused mediation given the fact that she has done nothing and the neighbors are liars, thieves and , we suspect, drug addicts. The basic attitude of the police as well as the judge is "just go away", but it's not so easy when it's your downstairs neighbors and they won't stop. At the probable cause hearing the neighbors flat out concocted a complete fabrication to support there harassment charges against her. Since this is the only time she heard the details of the charge, she is trying to construct her defense against their claim (destruction of property). When she contacted the court to obtain a transcript she was told only an attorney could obtain one, even though she is representing herself. Is this true??? How can she build a defense when she only has her memory to go by? help!!!