Hello

No Account Activation Email?

Discussion in 'Use of the Law Forum & News' started by KatDini, Feb 22, 2014.

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  1. KatDini

    KatDini Law Topic Starter Well-Known Member

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    Even though my account is active, I cannot edit any settings on my account. When I click to get an activation email resent to my email address, it does not come. I've checked my spam folders (empty) and the inbox. I am receiving other emails from this forum, but no activation email.

    Is this just an undocumented feature?
     
  2. Betty3

    Betty3 Super Moderator

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  3. KatDini

    KatDini Law Topic Starter Well-Known Member

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    It seems I need an activation email to access settings. When I attempt (be it Settings/Edit Profile) I get the following message:

    I did not receive any kind of activation email. I've checked my desktop client and the email provider's website (to have a good look at the spam folder). I've also cleared the browser cache. This site will let me post all day long. It won't let me edit my profile or general site settings. A bit frustrating for me. 8|
     
  4. Betty3

    Betty3 Super Moderator

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    I'll send a PM to the owner of the site (admin.) - thelawprofessor & tell him to refer to this thread & to post something here for you as to what the problem might be. He will check into it - he has checked into problems for me. Betty3
     
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  5. KatDini

    KatDini Law Topic Starter Well-Known Member

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    Appreciate it very much, Betty. :)
     
  6. Betty3

    Betty3 Super Moderator

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    No problem.................... :)
     
  7. Michael Wechsler

    Michael Wechsler Administrator Staff Member

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    Just contact us at support of there is ever a problem. That's very strange that you aren't receiving any emails. What settings are you trying to change that you cannot edit?
     
  8. KatDini

    KatDini Law Topic Starter Well-Known Member

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    I click on my username in the menu bar and click 'Settings'. From there I click 'General Settings' under the 'My Settings' menu. I get the above noted message. I get the same message when I click 'Edit Profile' under the same 'My Settings' menu.

    I've attempted to have the activation email resent more than once but no joy (I find that link in this thread: http://www.thelaw.com/forums/showthread.php?t=11816).

    I am receiving emails from the Forum if I forget to 'Unsubscribe' to threads. But no activation emails.
     
  9. Michael Wechsler

    Michael Wechsler Administrator Staff Member

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    You're already a registered member (as you can see, it says "registered user" under your name). You don't need to have a confirmation at this point. Are you receiving emails about replies in the forum? You should receive one regarding this reply.

    Second question - exactly what is it that you're trying to edit? Perhaps I can specifically address those question.

    I will have more documentation out shortly that will probably be helpful about user profile editing, probably by the end of the month.

    And thank you Betty for your help! :D
     
  10. KatDini

    KatDini Law Topic Starter Well-Known Member

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    I went under "Go Advanced" button and turned off the subscription, so I did not get an email (but I do have several before I figured that out).

    I would like to edit my profile (add my location, things like that). I would like to add a signature. I would like to make other adjustments (like turn off the auto subscription when I reply to threads).

    When I try to edit any settings, I get a blue-bordered box in the middle of the webpage that says:
     
  11. Michael Wechsler

    Michael Wechsler Administrator Staff Member

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    As you'll notice, your screen name is now in purple and that means you're an "approved" member in addition to being registered. You should be able to perform a number of additional options here. Thanks for contacting us and informing us.
     
  12. KatDini

    KatDini Law Topic Starter Well-Known Member

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    Thanks!

    I'll endeavor to be an asset to the board. :)
     
  13. Betty3

    Betty3 Super Moderator

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    Welcome boyzgrrl. :) ................
     
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