Long term disability insurance denial

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hdingva

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My jurisdiction is: Virginia

My jurisdiction is: VA, USA

My wife is in long term disability insurance now.

Today the insurance company called her and notified her that her insurance is terminated because they saw her in airport lifting luggage. So they think she is normal instead of disability.

However, my wife did not go to airport. I went to airport with my father-in-law and mother-in-law. The insurance company must saw my mother-in-law.

What should I do now? Please help.
 
You should do nothing.

Your wife should appeal the decision, using the appeal process outlined in the disability policy.
 
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