So about a year and a half ago I messed up and let my phone bill get out hand and then it was cut off by the phone company. I moved shortly after this and contacted the company via email informing them of my change of address and asking them for a finale bill. I knew i owed in the neighborhood of $150.00 for phone and internet service at that time but was unsure as to wether there were any late fees ect at this point i needed to pay so i wanted them to just send me a finale bill so i could pay iot all at once. They never wrote back. This was in may06.
In Nov. 06 I received a bill from a collection agency for this phone bill, but 438.00! I called multiple times and spoke with several very untrained reps at the phone company trying to figure out what the bill was for and finally was told i had been billed through oct06 . I said well I didn't have service from the middle of may so u need to adjust this bill and i will pay it. I was told that even though they had "interrupted " my service I had never called to offically disconnect it . Now who the heck calls after their service is disconnected by a company and says :i'd like to officially disconnect the service your company has already cut off ?" Because of my not making this rediculous phone call they told me they had the right to bill me for several more months. I asked them how many months their policy stated they could bill specifially, the lady told me she had no idea, i asked for a copy of this policy because i had never read and was told no. Oh and I have never at any time been under contract with this company.
The collection agencys have been rediculous and have flat out told me they care not about legalities, that it doesn't matter to them wether or not this debt is real that i had better pay. The woman actually yelled at me that I had better pay now, that she refused to talk to me about anything but how I would be paying the bill in full, right this moment. I asked her not to yell at me and she yelled that i must be crazy because she wasn't yelling I was and hung up on me. They have called my parents house multiple times because i will not give them my cell phone # ( wich is my only #) even though my parents have repetedly told them I have not lived there in 8 years.
I would gladly pay what i owe, but i am not paying for 5 1/2 mths of a service I did not receive. I live in florida, anybody know what to do?
In Nov. 06 I received a bill from a collection agency for this phone bill, but 438.00! I called multiple times and spoke with several very untrained reps at the phone company trying to figure out what the bill was for and finally was told i had been billed through oct06 . I said well I didn't have service from the middle of may so u need to adjust this bill and i will pay it. I was told that even though they had "interrupted " my service I had never called to offically disconnect it . Now who the heck calls after their service is disconnected by a company and says :i'd like to officially disconnect the service your company has already cut off ?" Because of my not making this rediculous phone call they told me they had the right to bill me for several more months. I asked them how many months their policy stated they could bill specifially, the lady told me she had no idea, i asked for a copy of this policy because i had never read and was told no. Oh and I have never at any time been under contract with this company.
The collection agencys have been rediculous and have flat out told me they care not about legalities, that it doesn't matter to them wether or not this debt is real that i had better pay. The woman actually yelled at me that I had better pay now, that she refused to talk to me about anything but how I would be paying the bill in full, right this moment. I asked her not to yell at me and she yelled that i must be crazy because she wasn't yelling I was and hung up on me. They have called my parents house multiple times because i will not give them my cell phone # ( wich is my only #) even though my parents have repetedly told them I have not lived there in 8 years.
I would gladly pay what i owe, but i am not paying for 5 1/2 mths of a service I did not receive. I live in florida, anybody know what to do?
