My jurisdiction is: Minnesota
In May of 2009, I was preapproved for a home loan. In the beginning of June, I found a home and started the buying process. Currently, July 28th, I am 3 days past closing. However, as a penalty by the seller, I pay $100 per diem after the initial set closing date. Why am I here?
My loan officer had taken work home with her... my personal information sitting in her home and then went in for emergency surgery. I called the mortgage company constantly to find out where my loan is sitting and no one could give me an answer. One week later, I hear from my loan officer. No one could take my file over because she had all my highly sensitive personal documentation sitting in her home! So while she was in recovery and countless efforts on my part to contact someone there to help me, nothing happened to my loan.
Had my file been taken over by someone else, it would have been submitted to the underwriter a week before than it actually did and I would not face penalties. So by the time I actually close next week, I'll be out $700 for penalties. $200 for movers that I have to cancel and lose my deposit and now have to pay for a month's worth of rent that I hadn't anticipated... another $700. All in all, I'll be out $1600 because of one woman's negligence, assuming I actually do get to close next week.
Please offer advice as this process is robbing me of every dime I have.
In May of 2009, I was preapproved for a home loan. In the beginning of June, I found a home and started the buying process. Currently, July 28th, I am 3 days past closing. However, as a penalty by the seller, I pay $100 per diem after the initial set closing date. Why am I here?
My loan officer had taken work home with her... my personal information sitting in her home and then went in for emergency surgery. I called the mortgage company constantly to find out where my loan is sitting and no one could give me an answer. One week later, I hear from my loan officer. No one could take my file over because she had all my highly sensitive personal documentation sitting in her home! So while she was in recovery and countless efforts on my part to contact someone there to help me, nothing happened to my loan.
Had my file been taken over by someone else, it would have been submitted to the underwriter a week before than it actually did and I would not face penalties. So by the time I actually close next week, I'll be out $700 for penalties. $200 for movers that I have to cancel and lose my deposit and now have to pay for a month's worth of rent that I hadn't anticipated... another $700. All in all, I'll be out $1600 because of one woman's negligence, assuming I actually do get to close next week.
Please offer advice as this process is robbing me of every dime I have.