Got a bit of a problem, seeking for advice on what to do. Trying to get it fixed from collection's first but waiting for report from Cell Provider. Gonna change some things, not naming names or people.
Huge problem to be exact, it's a long story, not gonna go detail by detail. Got a collection agency trying to collect money for a cell phone account that never belong to us. Long story short, relative had two accounts before 2003. We took over the 2nd account 5 years later, changed the name from relative. Couldn't do it at first since we weren't over 18 at the time and had not SSN (personal stuff) at all to make an account . Called and asked the cell phone representative if it was gonna affect us in any sort of way since relative was going bankrupt and loosing the account, representative said no since we had nothing to do with it. Relative was the account holder for the 1st account. Fast forward now, we are getting the agency after us. Called cell phone place today, all of a sudden I was the account holder, relative was the sub account, had the bills going towards him only. Relative would ALWAYS get phone call's and messages to pay bill after account was frozen (cut off) and they would send relative to collection agency. Final nail in the coffin, they said we were the account holders from the beginning and NOT the relative when he originally opened them, according to service provider even after they had said we had NOTHING to do with it months before. The funny part about this, #1 we weren't 18 to begin with at the time so we couldn't have opened an account yet they have "proof" that it was opened with our signature when it was actually originally opened by the relative....... #2 we had no SSN until recently when the changes were made to have the 2nd account YET somehow, it was on file from the beginning with our name, address and SSN. They are also claiming that the relative was NEVER the account holder to begin with, has no history of him ever registering, that we were. Don't understand how they came up with that, he clearly got the phone and lines from the beginning, started off with one line which was his.
We have proof of when got our SSN for the first time, paper work, etc, which was in 07-08. We are getting the original paperwork from when the accounts were first opened, faxed and e-mailed to us. Gonna fight the collection agency with the proof that there was not way the SSN could've existed with our names at the time or that we could've opened it since we weren't 18 OR 15 to be exact. Supervisor was being rude and not co-operating, said he had proof of everything. We asked for the account form of the day it was signed and dated with the full info. At the moment we are waiting for that to arrived as he said he couldn't fax it or e-mail it, mail only. Trying to see what options are left for this mess they made.
Huge problem to be exact, it's a long story, not gonna go detail by detail. Got a collection agency trying to collect money for a cell phone account that never belong to us. Long story short, relative had two accounts before 2003. We took over the 2nd account 5 years later, changed the name from relative. Couldn't do it at first since we weren't over 18 at the time and had not SSN (personal stuff) at all to make an account . Called and asked the cell phone representative if it was gonna affect us in any sort of way since relative was going bankrupt and loosing the account, representative said no since we had nothing to do with it. Relative was the account holder for the 1st account. Fast forward now, we are getting the agency after us. Called cell phone place today, all of a sudden I was the account holder, relative was the sub account, had the bills going towards him only. Relative would ALWAYS get phone call's and messages to pay bill after account was frozen (cut off) and they would send relative to collection agency. Final nail in the coffin, they said we were the account holders from the beginning and NOT the relative when he originally opened them, according to service provider even after they had said we had NOTHING to do with it months before. The funny part about this, #1 we weren't 18 to begin with at the time so we couldn't have opened an account yet they have "proof" that it was opened with our signature when it was actually originally opened by the relative....... #2 we had no SSN until recently when the changes were made to have the 2nd account YET somehow, it was on file from the beginning with our name, address and SSN. They are also claiming that the relative was NEVER the account holder to begin with, has no history of him ever registering, that we were. Don't understand how they came up with that, he clearly got the phone and lines from the beginning, started off with one line which was his.
We have proof of when got our SSN for the first time, paper work, etc, which was in 07-08. We are getting the original paperwork from when the accounts were first opened, faxed and e-mailed to us. Gonna fight the collection agency with the proof that there was not way the SSN could've existed with our names at the time or that we could've opened it since we weren't 18 OR 15 to be exact. Supervisor was being rude and not co-operating, said he had proof of everything. We asked for the account form of the day it was signed and dated with the full info. At the moment we are waiting for that to arrived as he said he couldn't fax it or e-mail it, mail only. Trying to see what options are left for this mess they made.
