Hello,
I have a verbal agreement on the phone with a person (owner of the company) to do videography/photography for my wedding. He wanted a 1 time payment of $4K. I was kind of rush and believed it was a good deal. I provided my credit card and he charged the full amount. He sent me an agreement via email asking to sign and return but I haven't signed sign yet.
For some reasons, I don't want to go with this company anymore. I contacted him and requested to cancel the service. He texted me that he was busy and would call me back. Finally after 3 days, I was able to talk to him. He told me that he reserved the photographers/videographers for my wedding date (which is 3 months from now) with $500 deposit. He can only give me back $3500 and can't promise when to refund the full amount.
What can I do in this situation? Should I dispute with my credit card company? Or I have to stick with this and lose $500?
Any advice would be helpful. Thanks.
State: New York
I have a verbal agreement on the phone with a person (owner of the company) to do videography/photography for my wedding. He wanted a 1 time payment of $4K. I was kind of rush and believed it was a good deal. I provided my credit card and he charged the full amount. He sent me an agreement via email asking to sign and return but I haven't signed sign yet.
For some reasons, I don't want to go with this company anymore. I contacted him and requested to cancel the service. He texted me that he was busy and would call me back. Finally after 3 days, I was able to talk to him. He told me that he reserved the photographers/videographers for my wedding date (which is 3 months from now) with $500 deposit. He can only give me back $3500 and can't promise when to refund the full amount.
What can I do in this situation? Should I dispute with my credit card company? Or I have to stick with this and lose $500?
Any advice would be helpful. Thanks.
State: New York