dreamlovrs
New Member
- Jurisdiction
- Ohio
The freight carrier is billing the pickup location for freight charges but the pickup location did not schedule the freight. The buyer purchased something at an online auction where the terms of the auction states the buyer is responsible for all freight costs. It is presumed that the buyer scheduled freight with this particular carrier but the freight carrier sent the invoice to the pickup location stating they are responsible.
It has now moved to collections and the freight carrier is saying that it is the pickup location's responsibility to reach out to the buyer and ask them to contact the freight carrier. The pickup location has tried numerous times to reach the buyer but he does not answer his phone and he does not return voice mails.
How can the pickup location be responsible for freight they did not schedule? The only info found on the freight carrier's website states:
"The shipper is the pickup location of the freight, not the organizer of the move. Consignee is the receiver of the freight and the role of third party is the payor of the freight". (this is not a typo, this is actually what it states)
Any thoughts on next steps? Is there anything in the law that can be used to show they cannot bill the wrong party?
It has now moved to collections and the freight carrier is saying that it is the pickup location's responsibility to reach out to the buyer and ask them to contact the freight carrier. The pickup location has tried numerous times to reach the buyer but he does not answer his phone and he does not return voice mails.
How can the pickup location be responsible for freight they did not schedule? The only info found on the freight carrier's website states:
"The shipper is the pickup location of the freight, not the organizer of the move. Consignee is the receiver of the freight and the role of third party is the payor of the freight". (this is not a typo, this is actually what it states)
Any thoughts on next steps? Is there anything in the law that can be used to show they cannot bill the wrong party?