Mom is in assisted living. Moved in March 09. She signed contract March 09. We paid community fee $5,000. However the place is not living up to what they told us they would do for her. Her key to her apartment opens other apartments, and her neighbor's key open hers. So there is no real security. Place is filthy. Food is disgusting. Care managers walk in at 5AM to "take out the garbage". We have asked them not to do this as mom is quite capable of putting the garbage outside her apartment door to be picked up. Sometimes they listen but they hire people that are not the brightest. Management does not want to do anything despite our repeated meetings and requests. Mom wants to move she is very unhappy. Do we have any grounds to get the community fee back. Also, sister has power of attorney, and yet at the meeting we were all there -sister had Mom sign everything which I thought was strange since sister said she has control. I saw the POA so it does exist.
Where do I go from here? I asked them if I can get my fee back and they never answer. I would happy with half of it. Your help is appreciated.
Where do I go from here? I asked them if I can get my fee back and they never answer. I would happy with half of it. Your help is appreciated.
