My jurisdiction is: North Carolina
I have had the same cell phone company since 1993. I started with them while living in Florida. I recently moved to NC. I drove to the nearest store, which was over an hour away, to have our numbers switched to local numbers as to avoid the roaming and long distance charges. I live up in the mountains and the service is not good. No problems in Florida. Because I switched to local phone numbers in July, this started a new 2 year contract for my 3 phones. The communication issue was not that big of a deal w/ dropped calls and no service in certain areas until recently when I started back to work. I am in the banking business and rely heavily on my cell phone. When a client calls and is dropped, or I can't reach a client due to no service, it seriously affects my business. I have tried to explian this to the company, but they say they will not let me out unless I pay the $200.00 per line early termination fee. My question to you is this-my cell phone company is being bought out by another company at the end of this year. I have heard that if the "company" makes a change, that I do not have to accept it, such as in this case. I need to get out of this and can't pay the $600. Do you know if this might be my way out? I absolutely can't stay with them even though I have been with them so long. The service where I live now is unacceptable. Thanks for your response!
I have had the same cell phone company since 1993. I started with them while living in Florida. I recently moved to NC. I drove to the nearest store, which was over an hour away, to have our numbers switched to local numbers as to avoid the roaming and long distance charges. I live up in the mountains and the service is not good. No problems in Florida. Because I switched to local phone numbers in July, this started a new 2 year contract for my 3 phones. The communication issue was not that big of a deal w/ dropped calls and no service in certain areas until recently when I started back to work. I am in the banking business and rely heavily on my cell phone. When a client calls and is dropped, or I can't reach a client due to no service, it seriously affects my business. I have tried to explian this to the company, but they say they will not let me out unless I pay the $200.00 per line early termination fee. My question to you is this-my cell phone company is being bought out by another company at the end of this year. I have heard that if the "company" makes a change, that I do not have to accept it, such as in this case. I need to get out of this and can't pay the $600. Do you know if this might be my way out? I absolutely can't stay with them even though I have been with them so long. The service where I live now is unacceptable. Thanks for your response!
Frankly I wouldn't hold out much hope that you could get out because of the change, but it's worth checking.