E
Elijah_SD
Guest
- Jurisdiction
- Africa
Hello,
we are looking to file a lawsuit against Royal Air Maroc airline.
My wife's mother was traveling from Sierra-Leone to Jamaica and transiting through Morocco and Brussels (BE) for our wedding. Although she had a boarding pass from Morocco to Belgium she was denied to board by airline staff without a valid reason.
My wife spoke with one of the airline's staff and they told her that her mother will be in the Brussels airport for more than 24 hours and she needs a transit visa.
According the Belgium and Schengen visa policies this is not true as well as she was not going to stay more than 15 hours.
The airline staff (Transit manager) took her passport from her and refused to return it. This prevented us from buying another ticket for her to attend the wedding.
We would like to be reimbursed for flight, hotel and moral damage.
So my questions are:
how likely we will win this case? Which troubles are possible?
Does anyone have experience in such case?
we are looking to file a lawsuit against Royal Air Maroc airline.
My wife's mother was traveling from Sierra-Leone to Jamaica and transiting through Morocco and Brussels (BE) for our wedding. Although she had a boarding pass from Morocco to Belgium she was denied to board by airline staff without a valid reason.
My wife spoke with one of the airline's staff and they told her that her mother will be in the Brussels airport for more than 24 hours and she needs a transit visa.
According the Belgium and Schengen visa policies this is not true as well as she was not going to stay more than 15 hours.
The airline staff (Transit manager) took her passport from her and refused to return it. This prevented us from buying another ticket for her to attend the wedding.
We would like to be reimbursed for flight, hotel and moral damage.
So my questions are:
how likely we will win this case? Which troubles are possible?
Does anyone have experience in such case?
