On 15th of June, a Friday, 2 salespeople from yellowpages.com stopped by to sell me on marketing services. I signed a contract (which I never received a copy of) and told them that I would talk with my marketing person over the weekend, and that I might change my mind. I asked if I had three days to cancel the contract if I changed my mind. They both said that I would. I would just have to let them know.
Well, on Monday 18th I wrote an email to the salesperson, and said I had a few questions before I went ahead with the sale. He responded and I told him (on Tueday 19th) to cancel the sale. He responded with normal sales talk trying to change my mind. I wrote him a second time telling him to cancel. He responded again in sales talk never saying it would be a problem, but trying to convince me on my decision. I emailed him again a third time telling hime very plainly that I wanted to cancel. He never responded to the third email.
Then today, June 28th I received a note from the salesperson, thanking me for my marketing purchase. It was post-dated June 27th. My partner called the salesperson right away and he said it was impossible to cancel- because I never told him to cancel after three days. I have email documentation on the contrary.
What does the law say about this? Do I have the right to cancel? Does three days mean three days or three business days? Help! This is driving me crazy! What should I do?
Well, on Monday 18th I wrote an email to the salesperson, and said I had a few questions before I went ahead with the sale. He responded and I told him (on Tueday 19th) to cancel the sale. He responded with normal sales talk trying to change my mind. I wrote him a second time telling him to cancel. He responded again in sales talk never saying it would be a problem, but trying to convince me on my decision. I emailed him again a third time telling hime very plainly that I wanted to cancel. He never responded to the third email.
Then today, June 28th I received a note from the salesperson, thanking me for my marketing purchase. It was post-dated June 27th. My partner called the salesperson right away and he said it was impossible to cancel- because I never told him to cancel after three days. I have email documentation on the contrary.
What does the law say about this? Do I have the right to cancel? Does three days mean three days or three business days? Help! This is driving me crazy! What should I do?
