Seize_the_Day
New Member
Hello all, thanks for reading.
My husband and I bought a used vehicle from a private owner in Virginia (we live in North Carolina). Before purchasing the vehicle we spoke with a Service Representative of the dealership where the car has been serviced for the past six years. He assured us the car was in perfect mechanical shape and explained the transmission had been replaced a little over a year ago, that a computer had been reset and it needed to learn our driving habits so it would shudder a little. His statements gave us the confidence to make the investment.
After a month of requesting the service history and contacting higher management at that dealership, we finally received the records. We had it serviced and it turns out that shuddering is because it needs a new transmission (cost is 8,000 dollars). Do we have a case, being that a Service representative stated that the car was in perfect shape? This would be the fourth transmission for this car, and it has less than 100,000 miles on it. Can we sue the dealership for giving the vehicle a 'clean bill'?
Many thanks,
My husband and I bought a used vehicle from a private owner in Virginia (we live in North Carolina). Before purchasing the vehicle we spoke with a Service Representative of the dealership where the car has been serviced for the past six years. He assured us the car was in perfect mechanical shape and explained the transmission had been replaced a little over a year ago, that a computer had been reset and it needed to learn our driving habits so it would shudder a little. His statements gave us the confidence to make the investment.
After a month of requesting the service history and contacting higher management at that dealership, we finally received the records. We had it serviced and it turns out that shuddering is because it needs a new transmission (cost is 8,000 dollars). Do we have a case, being that a Service representative stated that the car was in perfect shape? This would be the fourth transmission for this car, and it has less than 100,000 miles on it. Can we sue the dealership for giving the vehicle a 'clean bill'?
Many thanks,