Ravynnelyn
New Member
Hi, I was wondering if anyone can help me with this problem. I have an auto loan with HSBC, and my payments are paid up until July of this year. I called HSBC today to find out the payoff amount and it is over $500 above what is owed on the car. They said they are charging me interest for not making payments since last year even though the payments have been made, as I said, until July of this year. How can they charge me interest on not making payments when the payments were made ahead of time when all I want to do is pay the car off? Is this legal? I feel, and I told them so, that they are trying to rip me off. I also said I feel they are trying to penalize a good customer. Any advice on what I can do, short of just making monthly payments again and not paying the car off early? Thanks.
