I recently moved out of an apartment back in late April of this year and into another apartment. I had a subletter taking over for my apartment just like I had taken over the apartment in the same manner from original person. Like I did, the person signed a new leasing agreement on the 17th of April alongside me while I signed and dated a check for the subletting and re-leasing of my apartment. I was told that the process would be taken care of and that I was to move out prior to May 1st, so that the new tenant taking over could move in. My subletting fee was cashed on the 26th (9 days later), and I moved out on the 29th, just 48 hours prior to the new person taking over. On the 29th, (the moving process took several days and multiple trip between Houston and college station), I turned in my keys in person to the office. Upon turning in my keys, I asked if everything had been taken care of and if there was anything left that I could do. I was told that everything had been taken care of, thanks for being a resident, hand over my keys and if I needed anything in the future to contact the apartment. I received notification on June 25th (roughly 2 months after leaving) in the mail that I had a final account balance of well over 3,000 dollars for re-letting fees, accelerated rent, etc. I called the apartments that night at roughly 1AM (I had just taken a red eye back from LA), and left a message in person. I then called and left message on Friday, Monday, and Tuesday, before getting am email saying that they're standing by their decisions. After multiple emails and multiple phone calls, I finally spoke with the apartment manager. They said that the person trying to take over had not been approved and they they had tried to contact me but left messages. My phone records show that their are no calls from them, and if they tried to reach my old cell phone number (they have my new one) there is no option to leave a message. Needless to say, it took more than 2 months for them to contact me (as an added bonus, they mailed the final account balance to the apartment that I no longer lived in and they had "moved me out of"). What are the needed steps to take care of this, as I do not want this on my credit score. I have copies of all my rent checks showing I pay early, the copy of the subletting fee, and my phone/email records showing my dedication and their lack of getting in touch with me. Also, the current apartment I live in did a resident check with this apartment on the 21st (4 days after I signed the subletting check) and was told in writing that I pay on time, have no NSF checks, and am in good standing.