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Thank you for taking time to help me. I appreciate that very much.

I did not include birth certificates. I have mine and can send it to them. What happens to funds like this if they will not accept that as proof? I have never had to deal with this type of situation so I am lost.

My mother passed away in 1998. She had no will and owned no property. My sister and I were the beneficiaries on her life insurance and we split everything evenly. 2 months ago I received a letter saying her 401k had been rolled over and to contact the bank. We had no idea she had this. I am...