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Thanks again, you've certainly made me look at the case from the other side. We may just write a letter and see if the salon would be willing to meet us halfway (the total value is only about $350 for one earring) and pay half. I'd allow my wife could have taken the earrings off prior to the...

Thank you Thank you for the comments. My wife hasn't taken the earrings off for a very long time; that may help us or hurt us. The salon employee knew she'd bumped the earring and said so immediately as my wife sat up and felt the earring was gone. Water continued to flush down the sink for...

My jurisdiction is: Iowa My wife was having her hair shampooed at her local salon, going there for years. She felt a bump on her ear and immediately sat up, and felt the diamond earring was gone. The stylist acknowledged she'd bumped the earring and turned off the running water. Several...