Q
qwerty
Guest
- Jurisdiction
- California
I'm sure this sounds like the oldest excuse in the book, but in my case it's true. I was shopping at my local Target yesterday and I put a 24-pack of beer in the bottom compartment of the cart below the basket, which has small holes in it, but is not easy to see through. I did some more shopping for a while after that and went to the cashier to pay. I unloaded everything, but forgot about the beer. I was not asked if I had anything else, nor was my cart checked. I loaded up my groceries after I paid for them and proceeded out of the store, to my car. I was approached outside by a loss prevention employee and was informed that I didn't pay for the beer. I acknowledged that I had unpaid merchandise and followed him back into the store, thinking he was going to lead me to a cash register to pay for it. I didn't even think I was being accused of anything at that point. Then he turns to lead me to the Employees Only section of the store and I realize what's happening. At this point, I'm pretty much in shock. I start getting angry, but follow him to the loss prevention room. An undercover loss prevention employee joins us at that point and tells me they believe I stole the beer. I tried explaining to them that it was an honest mistake and I'd gladly pay for the merchandise, as was my intention from the start. I asked if it's the cashier's duty to check the cart and make sure these things don't happen, he said "Yes, and I'm going to have a talk with her about that." Also, he stated at some point that because I left the store with the unpaid item, that makes me guilty. So to clarify, I asked him if the loss prevention employee that stopped me had been quicker and stopped me before I crossed the threshold, then everything would be fine. He replied, "Yes." That seems a bit too convenient to me. Since then, I've been trying to find store policies on both the cashier's duties and whether or not a guard needs to be posted at the exits to stop people, but have had no luck.
Things got pretty heated. I never behave the way I did in there towards anybody, but I was pretty much in a blind rage. I just couldn't believe I was honestly being accused of trying to steal from them (I've been a happy, loyal customer of theirs for years) and I was beyond frustrated that my integrity was being questioned. Clearly, I didn't handle the situation well. I was so wrapped up in trying to prove my innocence and still, frankly, in shock at the whole situation, that they even got me to sign what I later found out was an admission statement. I wasn't clearly explained what my options were. I do remember one of the employees mentioning an admission statement, but I was never told to read and acknowledge what I was signing and I believe I was put under duress, just so they can pin a fine on me. I was so angry and wasn't really thinking about my situation in legal terms, I just wanted to get out of there. I asked what would happen and they told me I would receive a fine later in the mail and they also took a picture of me and my ID. So now every time I walk into my favorite store, I'll be seen as a thief. None of this should've happened. I know it's my responsibility to pay for everything I take from the store, I would never try to steal anything from anybody, but mistakes do happen. This is the one-in-a-million case where that really is the case and now I've been branded a thief. As far as I know, I'm not banned from entering another Target, but even if I'm not, I don't think I can ever bring myself to go back to any Target location ever again. So now I have a few questions:
1. What's going to happen next and will there be a record of this outside of the store? Can it affect me in the future?
2. If I don't believe I should pay the fine, what can I do?
3. Do I have any chance of taking this to court and proving my innocence?
4. Would it be wise to go back to the store and try to clear things up with management?
A lot of question, I know. Unfortunately, I think I already know the answer to some of these, but I'm just utterly confused and frustrated by this whole situation. I just want to know what my options are (if any) and I want to move past this situation as painlessly as possible.
Thank you for your help.
Things got pretty heated. I never behave the way I did in there towards anybody, but I was pretty much in a blind rage. I just couldn't believe I was honestly being accused of trying to steal from them (I've been a happy, loyal customer of theirs for years) and I was beyond frustrated that my integrity was being questioned. Clearly, I didn't handle the situation well. I was so wrapped up in trying to prove my innocence and still, frankly, in shock at the whole situation, that they even got me to sign what I later found out was an admission statement. I wasn't clearly explained what my options were. I do remember one of the employees mentioning an admission statement, but I was never told to read and acknowledge what I was signing and I believe I was put under duress, just so they can pin a fine on me. I was so angry and wasn't really thinking about my situation in legal terms, I just wanted to get out of there. I asked what would happen and they told me I would receive a fine later in the mail and they also took a picture of me and my ID. So now every time I walk into my favorite store, I'll be seen as a thief. None of this should've happened. I know it's my responsibility to pay for everything I take from the store, I would never try to steal anything from anybody, but mistakes do happen. This is the one-in-a-million case where that really is the case and now I've been branded a thief. As far as I know, I'm not banned from entering another Target, but even if I'm not, I don't think I can ever bring myself to go back to any Target location ever again. So now I have a few questions:
1. What's going to happen next and will there be a record of this outside of the store? Can it affect me in the future?
2. If I don't believe I should pay the fine, what can I do?
3. Do I have any chance of taking this to court and proving my innocence?
4. Would it be wise to go back to the store and try to clear things up with management?
A lot of question, I know. Unfortunately, I think I already know the answer to some of these, but I'm just utterly confused and frustrated by this whole situation. I just want to know what my options are (if any) and I want to move past this situation as painlessly as possible.
Thank you for your help.