I do have a usb security key that I have used in the past on Bank of America websites for certain transfers and payments. However the representative wasn't able to help me move my funds from the locked CD using my usb security key.
I repeatedly asked to speak with managers (bank officials?). Only after complaining to a 3rd party was I referred to a resolution specialist, who was very unresponsive to say the least.
I have access to all identification criteria offered by Bank of America, including primary and secondary emails, credit card and pin, usb security key, online access to my account, everything, other than a US phone number since I reside abroad. I tried to register a foreign number when I visited...
The point I'm trying to make is not about the fact the bank has it's authentication procedures to prevent identity and theft crimes. It's about the fact that I was able to open a CD using no authentication other than logging into my account, but when I tried to move the same funds of the matured...
In addition the bank responded only after getting notified of my complaint through a 3rd party, and even then kept dragging the case for weeks. It doesn't seem like a legit conduction on their behalf.
Thanks again for considering my question.
Thank you for your reply. The bank can authenticate me however they want. Yet the authentication was required only on the way out, not on the way in (of the money). I was not made aware of this caveat at the time I opened the CD. Many have faced similar grievances. At the consulate of the...
Dear person, I opened a 6 months CD in a USA bank while residing abroad. I'm US citizen but residing abroad due to family reasons. When I tried to access my CD and move my funds to checking I wasn't able to do so because I don't hold a valid US phone number and can't receive an authentication...
Dear person,
Few months ago my previous workplace company went IPO. I purchased shares from the company in unregistered, private transactions prior to the IPO, via the exercise of stock options. Such shares have not been registered with the U.S. Securities and Exchange Commission, and they bear...