Recent content by Remy

Thank you so much for your reply. We have composed a letter and see how we get on with that first. But am encouraged that if we do not get anywhere then you consider that we have a good case to go to small claims for some compensation. These holiday companies always try to wriggle but I...

Hello, I am based in the UK and I booked a holiday with a UK on-line, ABTA/ATOL recognised holiday company on Monday 14th July 08 which departed on Friday 18th July 08. On Friday 18th one hour before leaving home, the travel company phoned me and said that the hotel I had booked was not...