UPDATE: I worked my way up to the VP of Finance and her response was:
"You are quite correct in your assessment of the situation regarding our payment to you for the damage claim. We will not require a W-9 from you and will send your check immediately."
So 3 months later I was right!! :)
I live in an apartment and the resident above me move out. She was renting a washer and when the employee of the rental company came to disconnect the washer he neglected to tighten the hoses. This results in water damage to my property. I have been going back and forth with this company for...