Zigner...I understood what you were saying. It just seems shady to advertise that it's waterproof on the first page of the website. Then, buried deep within the help pages, after brushing away the dust and cobwebs, it then says in a brief sentence that it's not. Seems pretty sneaky to me. I feel...
I questioned them on advertising as waterproof since it states in on the first page of the website. She emailed me back and said I'm being extremely unfair because it clearly states that it is not. It's horrible companies do this.
That is a good idea about not opening the box. After reading a...
That is exactly what I do 99.9% of the time. This one just kind of bugged me because they basically try and keep you from wanting to do a warranty claim by holding it over your head that your credit card may be charged for another. To top it off they claim Findster is waterproof on the first...
Thank you for mentioning that it says it's waterproof.
You're completely right. I just found this out myself because of you bringing it to my attention. Thank you for that. (Keep reading though.) I didn't even notice that the main page of their website says it's waterproof and was just going by...
I read reviews before originally buying it. I was somewhat happy with how it performed for the 7 months or so we were able to use it. I had tried a real time gps tracker but it's cellular service was through Sprint which we have no coverage for. The Findster doesn't use cell service. It does...
I didn't see any exact mention of them requiring you to accept delivery of a new unit and possibly have to buy it. It did say the limited warranty was governed under Portugese law though. I thought they were based out of San Francisco.
Thanks for the reply.
I actually asked them to do exactly what you recommended and they refused. Their reasoning was that it could take upwards of two months and they don't want me to be without it for that long. I told them I was fine without being able to use it for two months. I just don't...
I just have a question about a warranty with a product I purchased. It's not an expensive product but is still within the one year warranty. It's a dog tracking device called a Findster Duo. It stopped working so they walked me through troubleshooting steps. That didn't help so they sent an...