it was my understanding that the service rep and president's rep discussed the situation because that's what was instructed and that's what the service rep said he would do and the fact that the president's rep was overseeing the situation. It was my understanding that they did discuss and the...
What I am trying to determine is, does the service rep's statement that there is no charge, and signed invoice stating the same constitute a new agreement so to speak.
the original agreement was for a certain amount for the installation. When I picked up the car, it was my understanding that the service rep had discussed the situation with his team (as stated and as he said he would) and that there was no longer a charge for various reasons. Now it seems, for...
I had a written (email) agreement for the cost of a satellite radio installation on my car with the dealership president's representative.
When I dropped the car off for the install I told the service rep to speak to the president's office for all the detail, cost, etc. The service rep stated...