Yeah, the retailer has been very helpful. But, in my mind, they sold me the appliance promising a manufacture warranty, and also paid for a 5 year extended. I asked them if they can just take the refrigerator back and give me a credit for a different refrigerator, but they said no. In regards...
Bought a built in sub zero refridgerator at $4500. About 8 months into using it, the freezer goes out. I call the manufactuer for warranty and they give me the run around for months because they can't find a tech to fix it. They finally get a guy and he can't fix it because he is unfamiliar...