Recent content by GlennG

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    Cardi's Furniture won't honor refund policy

    Just an update if anyone is interested. I spoke with Cardi's Corporate Manager of Sales today and he agreed to a full refund or exchange. The call was short and amicable and I never had to bring up the guarantee at all. I guess I just had to escalate the issue above the store level.
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    Cardi's Furniture won't honor refund policy

    Just want to add to the original post the complete money-back guarantee as stated on the back of my invoice: MONEY BACK GUARANTEE DETAILS *Our delivery service charge is assessed for us to pickup the goods and return them to our main distribution center *Out standard service delivery fee is...
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    Cardi's Furniture won't honor refund policy

    I live in Massachusetts and my problem occurred at the Cardi's Furniture store in South Attleboro, MA. I originally bought a Tempur-pedic mattress at Cardi's that cost a little over $3000 and I hated it. It was very uncomfortable and I couldn't get used to the feel of the memory foam. Since...
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