- Jurisdiction
- Arizona
Recently purchased a used vehicle that I initiated on their website. I took it for a test drive and decided to purchase it. I never saw a price on the truck or anything. The internet pricing that was on their site and all the aggregators was the only one I saw. I made clear to them I was interested in cash back if they could manage it and they said they could because they had the flexibility of charging like 120% of a vehicle's value in the financing. They said they could do way more than I needed in cash back and I said 5k was enough. So we do the paperwork and everything seems good. I will be getting the 5k check in the future. I signed a 'we owe you' thing for my money amount. I was reviewing the paperwork and I did the math and it turns out the base 'purchase price' is actually over 6k more than the price that was advertised online instead of the 5k I'm getting back. I never negotiated price, I was willing to pay the asking price because I knew it was a good fair price (that's why I wanted it). The only thing we even discussed was how much cash back, and a trade-in offer that I declined.
I accept the idea that they could have made a mistake (they made another honest one that I corrected because of old systems) so I will confront them about it. But assuming the possibility they just tell me I should've done the math and crosscheck correctly, and that's what I agreed to, are there laws against charging more than what you're advertising on a purchase price? This is all before fees and addons etc. So it's not that. Honestly it's still a fair deal so I'm not hugely upset about it but I'm not letting over 1k go if I don't have to and especially if they did it on purpose.
I accept the idea that they could have made a mistake (they made another honest one that I corrected because of old systems) so I will confront them about it. But assuming the possibility they just tell me I should've done the math and crosscheck correctly, and that's what I agreed to, are there laws against charging more than what you're advertising on a purchase price? This is all before fees and addons etc. So it's not that. Honestly it's still a fair deal so I'm not hugely upset about it but I'm not letting over 1k go if I don't have to and especially if they did it on purpose.
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